Yes, you can use your account online or over the phone. You can even use it for a fixed odds bet with our bookmakers. Before you can use your account over the Internet, you need to register for online usage. See Question 3 for details about account registration.

If you do not have an account with us, you can open one online:

• Direct link to open an account online - South African residents.
• Direct link to open an account online - International residents.

OR over the phone:

• South African residents call toll-free 0801-314740;
• International residents call +27-31-3141587.

To use your account online, you need to register it for Internet use first. The main reason for this is the added security of a user name and password as opposed to TeleBetting's account number and PIN.

• Direct link to register account.

Passwords are not given to anybody, even if you CAN prove that you are the King of England.

• Email us stating your account number. Your registration will be deleted, allowing you to register again.

If you cannot remember your account number :

• Email TeleBetting, stating your full name and address, and ask them to look up your account number.
• Then email us as above to have your registration deleted.

This could be one of many things. The main problems experienced are:

• User names and passwords are case-sensitive. You must type them in EXACTLY as you did on the registration form. Is your "CapsLock" perhaps on?
• Your registration has been deleted due to 3 month's inactivity.
  Direct link to check registration deletions.
  If your registration has been deleted, register again.
  Direct link to register account.
  If not, see Question 4.

If a bet is not taken online in a 3 month period, then the registration for that account is deleted. This is necessary to ensure that the users on the system are only the active users. An account can be re-registered at any time.
Direct link to check registration deletions.

Go to Online Betting's main page, and click on "Step-by-step guide to taking a bet."

• Direct link to Online Betting's main page.

In Online Betting's main page, and click on the "Accounts" folder in the left column. Then click on "Balance" or "Account transactions".

The main betting system is cleared down every night, and so transactions are not available the next day.